FT Live Attendee Terms and Conditions
Please read this carefully because it sets out the terms of a legally binding agreement between you and FT. By booking to attend any Event, you confirm that you have read and agree to these terms.
References in these terms to “FT” are to The Financial Times Limited. Where you book to attend an Event, “FT” may also refer to another Financial Times company as set out under “FT contracting entity” in section G, below.
A. Booking for Events
B. Attending Physical Events
C. Attending Digital Events
D. Use of Your Details
E. Terms for Speakers
F. Limitations on FT’s Liability
G. General Legal Provisions
A. Bookings for Events
1. The following terms apply whether you are booking to attend an Event in person (“Physical Event”) or online (“Digital Event”). Some Events can be attended as either a Physical Event or a Digital Event. Individuals who attend (or register to attend) any Event are referred to in these terms as “Attendees”.
2. On booking, you must provide FT with accurate, complete registration information and it is your responsibility to update FT with any changes to that information. FT is entitled to rely on any information you provide to us.
3. Each booking is for a single user only. The email address that you provide on booking must correspond to a named email account and not a generic or shared email account.
Confirmation of bookings
4. All bookings are subject to availability and acceptance by FT, which will be confirmed in writing (including by email) after FT has received the completed booking form, the related fees if required (the “Fees”), and anything else that FT may require.
5. Upon FT's written confirmation to you of its acceptance of your booking for a place at an Event there will be a legally binding contract between FT and you to which these terms apply.
6. FT reserves the right to refuse to accept any booking in its absolute discretion.
7. Your email address will comprise your ID (“ID”) for logging in to any Digital Services, where “Digital Services” means (a) any digital networking app or other tools provided for use at any Physical Event; and/or (b) any website or app used to host a Digital Event or to provide Community Features (as defined in Section C below) for a Digital Event.
8. You are responsible for all use of any Digital Services made by you or anyone else using your ID and for preventing unauthorised use of your ID. In particular, where we provide you with a unique link for logging in to any Digital Services, you should ensure that this is not shared with anyone else, as it will be tied to your ID.
9. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information, you must notify FT immediately by emailing us at firstname.lastname@example.org.
10. Fees for each Event are correct at the time of publication. FT reserves the right to change the Fees at any time but changes will not affect registrations which have already been confirmed by FT. The Fees (where required) are payable at the same time as you submit your booking form by credit card or cheque. You acknowledge that FT cannot guarantee places held on a provisional basis and that places may sell out.
11. The Fees do not include travel to or from the Event or any accommodation costs incurred.
12. Under VAT regulations, Attendees from all countries are required to pay VAT at the applicable rate on all Events taking place in the United Kingdom. For Events in other countries, Attendees are required to pay any VAT, excise duty or other sales tax which is applicable.
Changes, Cancellations and Postponements
13. Whilst our programmes are correct at the time of going to press, in certain circumstances it may be necessary for FT to alter the content, format, venue or timing of an Event. All Attendees will be notified of such changes prior to the Event.
14. If you cannot attend an Event for which you have registered, please contact FT as soon as possible (and in any event no later than 24 hours before the Event) at email@example.com or Delegate Services Department, Financial Times Live, Bracken House, 1 Friday Street, London EC4M 9BT, United Kingdom. FT may at our absolute discretion allow a substitute to attend the Event in your place (provided that FT has received the details of that substitute) or allow you to attend the next available Event.
15. If You notify us that You wish to cancel your attendance at a Physical Event for which a Fee is payable, then cancellation charges will apply as follows (please note that refunds may take up to 14 working days):
Written notice received by us % of Fee to be charged
More than 30 days prior to the first day of the Event 25%
Within 30 days to the first day of the Event 100%
The refund will be distributed in the same form as the original payment was received (e.g. credit card payment will refund to the same credit card account number).
16. All Fees for Digital Events are non-refundable, except the circumstances described in paragraph 17 below.
17. FT may in exceptional circumstances need to postpone or cancel an Event, and we will notify you as soon as reasonably practicable of any such postponement or cancellation. If an Event is cancelled, or if an Event is postponed and you cannot attend the rearranged date, we will refund any Fees you have paid in advance within 8 weeks. You agree that FT’s liability to you will be limited to the amount of the Fees you have paid and FT will not be liable to you for any expenditure, damage or loss incurred by you as a result of the cancellation or postponement.
18. FT reserves the right to cancel your attendance at the Event and retain any Fees received in respect of your proposed Event attendance if you (or any of the shareholders or directors of the legal entity which you represent) become(s) subject to any Sanction, or continuation of these terms would (in the reasonable opinion of FT) expose FT or any of its affiliated companies to any Sanction, where “Sanction” means any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom, Hong Kong or United States of America.
B. Attending Physical Events
Your attendance at the Event
1. Please advise us of any special access requirements at the time of making your booking for any Physical Event.
2. FT reserves the right, without any liability, to refuse you admission or eject you from any Physical Event for failure to comply with these Terms; or if in FT’s opinion you represent a security risk, nuisance or annoyance to the running of the Event.
3. You are responsible for arranging your own appropriate insurance cover in connection with your attendance at any Physical Event. To the maximum extent permitted by law, FT will not be liable for any kind of loss or damage to you or your personal property, unless caused by our negligence.
4. Materials distributed by or on behalf of FT at a Physical Event may not be reproduced without FT’s permission.
Filming, photographs and recordings
5. Except as otherwise instructed at a Physical Event (for example, where sessions are stated to take place under the Chatham House Rule), you are permitted to make reasonable video or audio recordings and to take photographs at any Physical Event, in each case for your own personal use. You must not make video or audio recordings of the whole (or substantially the whole) of any Physical Event or of any session within the Physical Event, or use any recordings or photographs for commercial purposes, unless expressly permitted by FT.
6. You acknowledge that any Physical Event or part of it may be filmed by audio, visual, audio-visual or electronic means or photographed, including photographs of individual Attendees or groups of Attendees. You agree to permit FT, or any third party licensed by FT, to use and distribute such footage and photographs, which may feature images of you, in all or any media (including social media) whether now known or hereafter to be invented throughout the world in perpetuity for the purposes of advertising, publicity, reporting and otherwise in relation to the exploitation of such recordings and photographs. Please inform the photographer if you do not wish to be included in any individual or group photographs.
C. Attending Digital Events
Your access to the Event
1. The Digital Event is a web-based event which can be accessed through desktop or mobile devices using the link provided in the confirmation email sent to You. The Digital Event can be accessed live or for a limited time after the Event has taken place.
2. You are solely responsible for ensuring that you have the necessary desktop or mobile equipment and internet connection for accessing the Digital Event.
3. FT reserves the right, without any liability, to refuse you access or eject you from the Digital Event for failure to comply with these Terms; or if in FT’s opinion you represent a security risk, nuisance or annoyance to the running of the Digital Event.
4. You are not permitted to make your own video or audio recordings of the Digital Event, or use any photographs or screenshots of the Digital Event for commercial purposes, unless expressly permitted by FT.
5. Materials distributed by or on behalf of FT in connection with a Digital Event may not be reproduced without FT’s permission.
Attendee Content and Community Features
6. A Digital Event may include features allowing Attendees to post questions, comments, messages and other content (together, “Attendee Content”).
7. The Digital Event may allow all or some Attendees to access additional networking features (“Community Features”) that enable them to directly contact other Attendees who have access to the same features.
8. Attendee Content may comprise either:
- (a) Attendee Content that is visible to any Attendee who accesses the Digital Event or any particular session within the Digital Event (“Public Content”);
- (b) Attendee Content that is visible only to any Attendee with access to the Community Features in which it is posted (“Community Content”); or
- (c) Attendee Content that is visible only to the individual Attendee or Attendees to which it is addressed, using any private messaging functionality within the Digital Event (“Private Content”).
9. You must not post, link to or otherwise publish any Attendee Content that:
- is not your own original work or which infringes the copyright or other rights of any third party;
- contains any form of advertising or promotion for goods and services or any spam or other form of unsolicited communication;
- contains any recommendation to buy or not buy a particular share or other investment or which contain confidential information of another party or which otherwise have the purpose of affecting the price or value of any share or other investment;
- is threatening, offensive, libellous, indecent or otherwise unlawful;
- is discriminatory in nature for example, comments which make attacks on the grounds of race, religion, sex, gender, sexual orientation, disability or age;
- personally attacks any Event speaker or any other individual participating in the Event;
- contains software viruses, files or code designed to interrupt, destroy or limit the functionality of the Site, the Digital Event or any computer software or equipment.
10. You acknowledge that FT cannot control the Attendee Content posted by others. so we cannot therefore guarantee the accuracy, integrity or quality of any Attendee Content. Some users may not behave properly and may post Attendee that is misleading, untrue or offensive.
11. FT reserves the right to monitor or review any Public Content or Community Content, though it is not possible for us to fully monitor all Public Content or Community Content. FT also reserves the right to access and review any Private Content in respect of which any complaint is made by its recipient. FT may remove any Attendee Content that is potentially in breach of these terms. We may also ban an Attendee from posting any further Attendee Content or eject them from the Digital Event.
12. If you post any Public Content, you are granting FT a right (but not an obligation) unlimited in time to publish, re-use, archive, modify, delete or commercially exploit that Public Content in whole or in part as we see fit, without any requirement to pay you for this and with or without attribution to you. This means that you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free licence to use any Public Content you publish in whole or in part in any manner and for any purpose whatsoever and without further obligation to you. you also waive any moral rights that you may have in regard to the Public Content.
D. Use of Your Details
2. If you provide FT with an email address that will result in any messages FT may send you being sent to you via a network or device operated or owned by a third party (e.g. your employer or colleague) then you promise that you are entitled to receive those messages. You also agree that FT may stop sending messages to you without notifying you.
3. Where an Event is stated (in the booking process of that Event) to have an “Attendee List”, this means that the names, job titles and organisations of all registered Attendees at that Event will be included on a list that is provided to speakers, sponsoring companies and (for Physical Events) other Attendees at the Event. You can opt out of being included in the Attendee List by emailing firstname.lastname@example.org.
4. For Digital Events, the Attendee List is not made available to Attendees (other than speakers and sponsoring companies, as set out in paragraph 3 above). However, your details may be available to other Attendees if you post Attendee Content or make use of Community Features, as those terms are defined in under “Attendee Content and Community Features” in section C above.
5. Attendees must not use the Attendee List for their own promotional and marketing purposes, for example by using the Attendee List list for sending any form of unsolicited communications to other Attendees.
6. FT will only contact you for marketing purposes, and will only pass on your contact details to sponsors for marketing purposes, to the extent that you agree to this (for example, during the booking process for your account or for any Event).
E. Terms for Speakers
1. If you are a speaker or moderator at any Event, you acknowledge that any or all of the following may apply to your involvement in the Event:
- You may be recorded (video and/or audio) and/or photographed during the course of your contribution to the Event, and FT may make such recordings or photographs publicly available at FT’s discretion;
- FT may share your contact details with other Speakers and/or sponsors for the Event, for purposes relating to your participation in the Event; and
- FT may mention you on our FT Live Twitter feed and other social media channels, with or without your photograph.
If you have any concerns about any of the above, please speak to your FT contact for the Event.
2. If you are a speaker or moderator at any Digital Event, it is your responsibility to ensure you have the necessary software, equipment and internet access to participate in the Digital Event. Details will be provided of who to contact if you encounter any technical difficulties before or during your participation in the Digital Event.
3. You confirm that your contribution to the Event will comprise your own original content and that you will either own, or have permission to use, any materials you use, distribute or display at the Event (for example, any slides, handouts or other presentation materials).
F. Limitations on FT’s Liability
1. In these terms, “Event Content” means any content communicated, supplied, displayed or otherwise made available by us, or by any speakers, at or in connection with any Event. This includes, but is not limited to, any presentations, handouts, slides or audiovisual materials.
2. Event Content is only for your general information and entertainment purposes and is not intended to address your particular requirements. In particular, Event Content does not constitute any form of advice, recommendation, representation, endorsement or arrangement by FT or by any speaker. It is not intended to be and should not be relied upon by you in making (or refraining from making) any specific investment, purchase, sale or other decisions. Appropriate independent advice should be obtained before making any such decision, such as from a qualified financial adviser.
3. Views expressed by speakers are their own and FT disclaims all liability for advice given or views expressed during an Event.
4. Any agreements, transactions or other arrangements made between you and any other Attendee at any Event (or any other user of any Digital Services) are at your own responsibility and entered into at your own risk.
What we promise
5. FT promises to develop and operate any Events and any Digital Services with reasonable skill and care and in accordance with good industry practice and all applicable laws.
What we do not promise
6. FT does not provide any other promises or warranties about any Events, Digital Services or Event Content. Digital Services and Event Content are provided on an “as is” and “as available” basis. This means that FT does not make any promises in respect of any Events or Digital Services or the services and functions available at, on or through any Events or Digital Services or of the quality, completeness or accuracy of any Event Content other than as expressly stated above.
7. The above disclaimers apply equally to your use of any Digital Services and your attendance at any Events. Without limiting the above, FT is not liable for matters beyond its reasonable control. FT does not control third party communications networks (including your internet service provider), the internet, acts of god or the acts of third parties.
Our financial responsibility to you
8. You agree that if we are in breach of these terms, we will only be responsible to you for any damages that you incur arising out of your attendance at any Events or your use of any Digital Services or Event Content (to the extent that FT’s liability is not otherwise excluded by this section F) as follows:
- If you incur any loss as a result of attending any Events or using any Digital Services or Event Content outside the scope of these terms, FT accepts no responsibility (liability) to you for this.
- You will be responsible for all claims, liabilities, damages, cost and expenses suffered or incurred as a result of your breach of these terms.
- FT will only be responsible for loss or damage you suffer which is the reasonably foreseeable result of FT’s breach of a legal duty of care owed to you, but in no event shall the liability of the FT or its affiliates exceed the amount, if any, paid by you to the FT for the particular Event or Digital Services.
- FT will not be responsible to you for any loss or damage suffered by your business, such as lost data, lost profits or any business interruption.
9. The limitations of liability in this section F apply for the benefit of FT, its affiliates, including those listed in the section headed “FT contracting entity” below, and all of their respective officers, directors, employees, agents or any company who we transfer our rights and obligations to in accordance with these terms.
10. FT’s liability will not be limited in the case of death or personal injury directly caused by FT’s negligence in those countries where it is unlawful for FT to seek to exclude such liability.
G. General Legal Provisions
FT contracting entity
1. By booking for any Digital Event, you are entering into a contract with The Financial Times Limited (company number 00227590 registered in England and Wales, with registered office Bracken House, 1 Friday Street, London, EC4M 9BT, United Kingdom).
2. If you book to attend a Physical Event, the FT contracting party depends on where the Physical Event takes place, as follows:
- Americas: F.T. Publications, Inc, whose principal place of business is at 330 Hudson Street, 8th Floor, New York, NY 10013, USA.
- Japan or South Korea: The Financial Times (Japan) Limited, whose principal place of business is at 10F Nihon Keizai Shimbunsha Tokyo Honsha Building, 1-3-7 Otemachi, Chiyoda-ku, Tokyo, 100-8066, Japan.
- Singapore: The Financial Times (Singapore) Pte Limited, whose principal place of business is at 60 Anson Road, #06-02 Mapletree Anson, Singapore 079914.
- Asia (other than Japan, South Korea or Singapore) or Oceania: The Financial Times (H.K.) Limited, whose principal place of business is at 18/F Nan Fung Tower, 88 Connaught Road, Central, Hong Kong.
- Anywhere else in the world: The Financial Times Limited (company number 00227590 registered in England and Wales, with registered office Bracken House, 1 Friday Street, London, EC4M 9BT, United Kingdom).
3. These terms contain the entire agreement between you and FT.
4. If any provision of these terms is held to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision will be severed and the remainder of the provisions will continue in full force and effect as if the terms had been executed with the invalid, illegal or unenforceable provision omitted.
5. Any express or implied waiver to perform any obligations under these terms will not prevent the subsequent enforcement of them.
6. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these terms.
7. These terms will be governed by English law and you irrevocably submit to the exclusive jurisdiction of the English courts. Nothing in this clause will limit FT's right to take proceedings against you in any other court of competent jurisdiction.
8. If you have any questions about these Terms & Conditions, please contact email@example.com.
Changes to these terms
9. These terms were published on 16 December 2021 and apply until these terms are superseded by a new version.
10. FT may update these terms for legal or regulatory reasons, or to reflect changes in our services or business practices. We will provide notice of any significant changes in this section of our terms. You should regularly check this section to see if any changes have been made.