We use cookies for a number of reasons, such as keeping FT Sites reliable and secure, personalising content and ads, providing social media features and to analyse how our Sites are used.

What should I do if I haven't received my newspaper delivery or there is another problem with my newspaper delivery?

Please make sure you are using a modern browser and that you have enabled Javascript.
Affected delivery date(s) Failed deliveries must be reported within 7 days of the failed delivery date in order to receive a credit






We will use your personal information in order to help with your query. For more information on how we use your data, please read our Privacy Policy.

Thank you for advising us of your newspaper delivery issue. A confirmation email will shortly be sent to [email]. Please also check your spam folder.

If you do not receive an email, please contact our Customer Care team via online chat at help.ft.com