What should I do if there is an issue with or I don't receive my newspaper delivery?
In order for us to correct your delivery issue as quickly as possible, please complete the form below.
We've listened to your feedback on wanting to report newspaper delivery issues online and have introduced this form so that you can self-serve. Please help us to improve this form by completing the "Was this answer helpful?” question at the bottom of the page and giving us your feedback.
Please note, the following dates in 2021 are non-publishing dates for the FT, which means we will not publish a print edition:
- New Year's Day - 1 January
- Good Friday - 2 April
- Independence Day - 5 July
- Thanksgiving - 25 November
- Thanksgiving - 26 November
- Christmas Day - 25 December
- Boxing Day - 26 December
- Public Holiday - 27 December
To view our non-publishing days in the US and Canada, click here.
Thank you for advising us of your newspaper delivery issue. We will do our best to correct this issue as quickly as possible.
If you have a single term subscription with a fixed end date, your account will be extended for the non-delivery day(s) and this will be reflected in your subscription end date.
If you have a continuous service subscription that renews automatically, you will be issued a monetary credit for the non-delivery day(s) which will be deducted from your next payment.
Your location:
United States