What will you do about possible past misuse if my organisation wants to buy a licence to cover future use?

If you voluntarily disclose misuse that no longer occurs and you engage meaningfully with us to formalise that usage within a reasonable timescale by acquiring the appropriate licence, then our sole objective will usually be to build a long-term commercial relationship. This will be at our normal rates and we will not usually seek compensation from you for past misuse. Examples of such past misuse may include where you have been sharing a password with a few people or copying articles. We will take a less lenient approach with individuals and organisations that we discover infringing our copyright, particularly if those organisations refuse to stop the infringing activity and/or refuse to engage with us.